Terms of Service

ARTICLE 1. ACCEPTANCE OF TERMS

1.1 Binding Agreement

By accessing, downloading, installing, registering for, purchasing, subscribing to, or otherwise using any Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

1.2 Modifications

K2 Labs reserves the right to modify, amend, supplement, restate, replace, or update these Terms at any time. Unless otherwise required by applicable law, modifications become effective upon publication. Continued use of the Services following publication constitutes acceptance of the revised Terms.

1.3 Additional Terms

Certain Services may be governed by additional terms, subscription agreements, policies, guidelines, or notices. In the event of a conflict, such additional terms shall control solely with respect to the applicable Service.

ARTICLE 2. ELIGIBILITY

2.1 Minimum Age

You must be at least thirteen (13) years old to access or use the Services. If you are under the age of majority in your jurisdiction, you represent that your parent or legal guardian has reviewed and accepted these Terms on your behalf.

2.2 Authority

If you access or use the Services on behalf of a company, organization, institution, or other entity, you represent and warrant that you possess authority to bind that entity to these Terms.

2.3 Restricted Users

K2 Labs may restrict or prohibit access to the Services by any individual, entity, jurisdiction, region, organization, or category of users at any time and for any reason.

ARTICLE 3. ACCOUNTS

3.1 Account Registration

Certain Services may require registration of an Account. You agree to provide accurate, current, and complete information.

3.2 Account Responsibility

You are solely responsible for:

1. maintaining account security;
2. safeguarding credentials;
3. maintaining password confidentiality;
4. activities occurring through your Account; and
5. any person who accesses the Services through your Account.

3.3 Unauthorized Access

You must promptly notify K2 Labs of any suspected unauthorized access or security incident involving your Account.

3.4 Suspension

K2 Labs may suspend, restrict, disable, or terminate any Account at any time in its sole discretion. K2 Labs shall have no obligation to maintain any Account or permit continued access to any Service.

ARTICLE 4. SUBSCRIPTIONS, PAYMENTS, AND BILLING

4.1 Paid Services

Certain Services may require payment of fees, charged on a one-time, recurring, subscription, usage-based, consumption-based, or other basis.

4.2 Third-Party Billing Providers

Payments may be processed through third-party providers including Apple, Google, Stripe, or other payment providers. K2 Labs is not responsible for payment processing systems operated by third parties.

4.3 Pricing

K2 Labs reserves the right to modify pricing, billing structures, subscription plans, service tiers, features, and commercial offerings at any time.

4.4 Taxes

You are responsible for all taxes, duties, levies, assessments, governmental charges, and similar obligations associated with your use of the Services, except taxes imposed on K2 Labs’ income.

4.5 No Refund Obligation

Except where required by applicable law, all payments are final and non-refundable. K2 Labs shall have no obligation to provide refunds, credits, prorations, reimbursements, or compensation for unused Services, suspended Accounts, terminated Accounts, discontinued features, or changes to the Services.

4.6 Subscription Renewals

Unless cancelled in accordance with applicable billing terms, subscriptions may automatically renew. You authorize K2 Labs and its payment processors to charge applicable fees associated with recurring subscriptions.

ARTICLE 5. LICENSE TO USE THE SERVICES

5.1 Limited License

Subject to these Terms, K2 Labs grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services solely for their intended purpose.

5.2 Reservation of Rights

All rights not expressly granted are reserved by K2 Labs. No rights are granted by implication, estoppel, necessity, or otherwise.

5.3 Restrictions

You shall not:

1. copy the Services;
2. modify the Services;
3. distribute the Services;
4. sell the Services;
5. sublicense the Services;
6. reverse engineer the Services except where prohibited by law;
7. interfere with operation of the Services;
8. circumvent security measures;
9. access non-public systems; or
10. use the Services in violation of applicable law.

ARTICLE 6. USER CONTENT

6.1 Ownership

As between you and K2 Labs, you retain ownership of Content you lawfully submit to the Services. However, ownership does not limit the rights granted to K2 Labs under these Terms.

6.2 License Granted to K2 Labs

By submitting Content through the Services, you grant K2 Labs a worldwide, perpetual, irrevocable, royalty-free, fully paid, transferable, sublicensable, assignable, non-exclusive license to use, host, store, reproduce, copy, modify, adapt, translate, publish, display, distribute, transmit, perform, analyze, process, commercialize, create derivative works from, train artificial intelligence systems upon, develop technologies from, and otherwise exploit such Content.

6.3 Scope of License

The license granted under this Article applies to current and future technologies, products, services, systems, business models, artificial intelligence systems, machine learning systems, commercial offerings, and technological developments.

6.4 No Compensation

You acknowledge that K2 Labs shall owe no compensation, royalties, attribution, accounting, reimbursement, participation rights, ownership rights, approval rights, or other consideration in connection with the exercise of rights granted under these Terms.

6.5 User Representations

You represent and warrant that:

1. you possess all rights necessary to submit Content;
2. your Content does not violate applicable law;
3. your Content does not infringe third-party rights; and
4. your Content does not violate contractual obligations.

ARTICLE 7. ARTIFICIAL INTELLIGENCE SERVICES

7.1 AI Features

Certain Services may utilize artificial intelligence systems, machine learning systems, large language models, recommendation systems, automated technologies, and related technologies.

7.2 Training Rights

To the maximum extent permitted by applicable law, K2 Labs may utilize Content, prompts, inputs, outputs, communications, metadata, interactions, and related information for:

1. model training;
2. model improvement;
3. testing;
4. validation;
5. benchmarking;
6. research;
7. product development;
8. commercialization; and
9. any lawful business purpose.

7.3 Outputs

Outputs generated by AI systems may be inaccurate, incomplete, misleading, biased, offensive, outdated, or otherwise unsuitable. You are solely responsible for reviewing and validating any output before relying upon it.

7.4 No Professional Advice

AI-generated outputs do not constitute legal, financial, medical, accounting, tax, engineering, or other professional advice.

7.5 No Confidentiality

Unless expressly agreed in a separate written agreement executed by K2 Labs, users should not expect information submitted to AI systems to be treated as confidential.

ARTICLE 8. ACCEPTABLE USE

You shall not use the Services to:

1. violate applicable law;
2. infringe intellectual property rights;
3. distribute malware;
4. interfere with the Services;
5. engage in fraudulent conduct;
6. harass others;
7. exploit vulnerabilities;
8. access unauthorized systems;
9. transmit unlawful content; or
10. engage in conduct that K2 Labs determines to be harmful, abusive, deceptive, disruptive, inappropriate, or objectionable.

K2 Labs shall possess sole discretion regarding interpretation and enforcement of this Article.

ARTICLE 9. INTELLECTUAL PROPERTY

9.1 Ownership

The Services, including software, code, designs, interfaces, algorithms, models, systems, technologies, trademarks, logos, branding, content, databases, documentation, and related materials are owned by K2 Labs or its licensors.

9.2 No Transfer

Nothing in these Terms transfers ownership of any intellectual property rights to you.

9.3 Improvements

All improvements, modifications, enhancements, derivatives, optimizations, model improvements, training outcomes, business insights, and related developments arising from use of the Services shall belong exclusively to K2 Labs.

ARTICLE 10. FEEDBACK

Any feedback, ideas, suggestions, recommendations, comments, evaluations, enhancement requests, bug reports, or other submissions may be used by K2 Labs without restriction. You irrevocably assign to K2 Labs all rights, title, and interest in such feedback to the extent permitted by law. K2 Labs shall have no obligation to compensate, credit, notify, or obtain approval from you regarding use of feedback.

ARTICLE 11. THIRD-PARTY SERVICES

11.1 Third-Party Services

The Services may contain links to, integrate with, interact with, depend upon, utilize, or otherwise involve products, services, software, platforms, websites, applications, infrastructure, payment processors, artificial intelligence systems, communications providers, cloud providers, or other technologies operated by third parties.

11.2 No Responsibility

K2 Labs does not own or control third-party services and is not responsible for their availability, performance, security, content, privacy practices, functionality, legality, reliability, or operation.

11.3 Third-Party Terms

Your use of third-party services may be subject to separate agreements, licenses, terms, policies, and conditions imposed by the applicable third party. K2 Labs is not responsible for such agreements or their enforcement.

ARTICLE 12. SERVICE AVAILABILITY

12.1 No Guarantee of Availability

K2 Labs does not guarantee that any Service will be available at any particular time, without interruption, without error, or in any specific form.

12.2 Modifications

K2 Labs may modify, discontinue, suspend, replace, remove, restrict, redesign, update, reconfigure, or otherwise alter any Service, feature, functionality, capability, pricing structure, subscription plan, technology, or offering at any time.

12.3 Maintenance

K2 Labs may perform maintenance, upgrades, repairs, testing, migrations, security activities, infrastructure changes, and other operational activities without notice.

12.4 Beta Features

Features designated as beta, experimental, preview, testing, research, or similar designations may be modified, suspended, discontinued, or removed at any time.

ARTICLE 13. SUSPENSION AND TERMINATION

13.1 Termination by K2 Labs

K2 Labs may suspend, restrict, disable, terminate, delete, remove, or otherwise limit access to the Services at any time, with or without notice, and with or without cause.

13.2 Grounds for Action

Without limitation, K2 Labs may take action where it determines that:

1. a violation of these Terms may have occurred;
2. legal risk exists;
3. security risk exists;
4. operational risk exists;
5. fraud may have occurred;
6. abuse may have occurred;
7. business considerations warrant action; or
8. such action is otherwise appropriate.

13.3 Effect of Termination

Upon termination, licenses granted to you terminate immediately, access rights terminate immediately, K2 Labs may disable access to data, content, accounts, or systems, and K2 Labs may delete information, subject to applicable law and its Privacy Policy.

13.4 No Liability

K2 Labs shall not be liable for any suspension, restriction, limitation, termination, discontinuation, deletion, or removal of access to the Services.

ARTICLE 14. DISCLAIMERS

14.1 Services Provided “As Is”

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” “WITH ALL FAULTS,” AND “AS PROVIDED” BASIS.

14.2 Disclaimer of Warranties

K2 LABS DISCLAIMS ALL REPRESENTATIONS, WARRANTIES, GUARANTEES, CONDITIONS, AND UNDERTAKINGS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, QUALITY, SECURITY, AVAILABILITY, PERFORMANCE, COMPATIBILITY, AND QUIET ENJOYMENT.

14.3 No Warranty of Results

K2 Labs does not warrant that the Services will meet your requirements, achieve desired results, be uninterrupted, be error-free, be secure, or that defects will be corrected.

14.4 AI Disclaimer

K2 Labs makes no representation, warranty, guarantee, or undertaking regarding the accuracy, reliability, completeness, legality, appropriateness, suitability, usefulness, safety, or correctness of AI-generated outputs. You assume all risks associated with reliance upon AI-generated outputs.

14.5 User Responsibility

You are solely responsible for decisions made using the Services, actions taken based upon outputs, reliance upon information obtained through the Services, and consequences resulting from use of the Services.

ARTICLE 15. LIMITATION OF LIABILITY

15.1 Maximum Limitation

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, K2 LABS’ TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES, THESE TERMS, OR ANY RELATED CLAIM SHALL NOT EXCEED THE GREATER OF: (A) ONE HUNDRED UNITED STATES DOLLARS (USD $100); OR (B) THE AMOUNT PAID BY YOU TO K2 LABS DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

15.2 Excluded Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, K2 LABS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST GOODWILL, LOST DATA, BUSINESS INTERRUPTION, LOSS OF OPPORTUNITY, OR OTHER SIMILAR LOSSES.

15.3 Scope

The limitations contained in this Article apply regardless of legal theory, cause of action, foreseeability, failure of essential purpose, or whether K2 Labs was advised of possible damages.

15.4 Basis of Bargain

You acknowledge that the limitations of liability contained in these Terms constitute an essential basis of the agreement between you and K2 Labs.

ARTICLE 16. INDEMNIFICATION

16.1 User Indemnity

You agree to defend, indemnify, and hold harmless K2 Labs, its affiliates, owners, officers, directors, employees, contractors, advisors, agents, licensors, successors, assigns, and representatives from and against any claims, demands, actions, proceedings, investigations, liabilities, losses, damages, judgments, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

1. your use of the Services;
2. your Content;
3. violation of these Terms;
4. violation of applicable law;
5. infringement of third-party rights;
6. misuse of the Services; or
7. conduct occurring through your Account.

16.2 Defense Rights

K2 Labs reserves the right to assume exclusive control of the defense and settlement of any matter subject to indemnification. You agree to cooperate fully with such defense.

ARTICLE 17. DISPUTE RESOLUTION AND ARBITRATION

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict-of-law principles.

17.2 Mandatory Arbitration

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY DISPUTE, CLAIM, CONTROVERSY, OR CAUSE OF ACTION ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION.

17.3 Seat of Arbitration

The seat and legal place of arbitration shall be within the United Arab Emirates.

17.4 Injunctive Relief

Nothing in these Terms shall prevent K2 Labs from seeking injunctive relief, equitable relief, emergency relief, protective orders, or enforcement of intellectual property rights in any court of competent jurisdiction.

ARTICLE 18. CLASS ACTION WAIVER

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY CLAIM SHALL BE BROUGHT SOLELY IN YOUR INDIVIDUAL CAPACITY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, REPRESENTATIVE ACTIONS, COLLECTIVE ACTIONS, OR SIMILAR PROCEEDINGS. CLAIMS BY DIFFERENT USERS MAY NOT BE CONSOLIDATED EXCEPT WHERE REQUIRED BY APPLICABLE LAW.

ARTICLE 19. GENERAL PROVISIONS

19.1 Entire Agreement

These Terms constitute the entire agreement between you and K2 Labs regarding the Services.

19.2 Assignment

K2 Labs may assign, transfer, delegate, subcontract, sell, pledge, or otherwise dispose of its rights and obligations under these Terms without restriction. You may not assign your rights without K2 Labs’ prior written consent.

19.3 Force Majeure

K2 Labs shall not be liable for delays, interruptions, failures, or damages resulting from causes beyond its reasonable control.

19.4 No Waiver

Failure to enforce any provision shall not constitute a waiver.

19.5 Severability

If any provision is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19.6 Survival

The following provisions shall survive termination: User Content, Intellectual Property, Feedback, Disclaimers, Limitation of Liability, Indemnification, Arbitration, Class Action Waiver, General Provisions, and any other provisions that by their nature should survive.

19.7 Contact

Questions regarding these Terms may be directed to: support@k2labs.io

19.8 Reservation of Rights

Except where expressly limited by applicable law, K2 Labs reserves all rights not expressly granted under these Terms. Nothing in these Terms shall be interpreted as limiting any lawful right, defense, protection, remedy, privilege, immunity, discretion, authority, or business interest of K2 Labs.